On-site Print & Embroidery Production Facilities Supplying Local National & Global Brands - Quality Assurance & Industry Leading Turnaround Times

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+44 208 737 3777

Unsatisfied? Let Us Make It Right

If our products don’t meet your expectations, we’re committed to making it right. Simply return the item, and we’ll gladly provide a replacement or refund. Please be aware that this return policy applies to domestic orders only.

Ways to Return

  • If you've received incorrect or faulty items, we'll take care of arranging the collection for their return.
  • For returns unrelated to faults or incorrect items, we kindly request that you arrange the return of the items.

Leave it to us to take care of it.

If you’ve received incorrect items or encountered faults with your order, let us handle the return process by arranging collection.

  • Reach out to us via phone or email, providing your order number.
  • You'll receive a complimentary return note from us, which you'll need to send back your garments.
  • Please return the unworn garments to us in their original packaging.
  • Leave the rest to us! Upon receiving the returned items, we'll promptly issue a full refund to your original payment method within 5 working days.
  • +44 (0) 208 737 3777
  • sales@orderworkwear.com